Dear Todd and Ron,
We want to thank you for the beautiful renovation and addition you completed on our home. Although it was a disaster when we purchased it, we knew the right builder could make it a beautiful and comfortable home. You certainly did that!! Your attention to detail was impressive. When I think of the work that had to be done to match the coved ceiling in the dining room, I still am amazed how seamless it looks, or converting the garage into a master bedroom and bath!! One of the biggest challenges was doubling the size of the home without it looking fragmented or disjointed. The flow is perfect; providing great living and entertaining space. The transition from the old to the new has been transparent.
When asked where we lived through the eight months of construction, people are surprised to find out that we lived in the original part of the house. With the "hands on" leadership of both, any problems that arose were quickly resolved. The time frame you developed proved to be accurate, and we felt that the entire crew knew what the time expectations were. You told us we would be eating Christmas dinner in our new home, and we did!! Our weekly meetings were another great vehicle to stay on time and on budget. We had no surprises throughout the entire project!!
Your employees and sub-contractors were punctual, conscientious, trustworthy, and polite. Ron's list of "Rules of Behavior" made it very clear to anyone who worked on our home that superior professionalism was expected. With a home full of children, these attributes were even more meaningful and appreciated.
In closing, we want to thank you again for providing us a wonderful home. The experience was a great one !! Not many home-owners finish a home project, and are looking toward doing another one. I am!!!
Mac & Lelia Kramer